Zhengzhou Anran I&C Technology Co., Ltd. has a complete after-sales service system and sets up offices in Northeast, North China, East China, Northwest China, Central China, Zhengzhou, South China and other areas across the country to provide all users of Anran with complete and timely after-sales service.
Anran company has established a complete after-sales service system and strictly follows the requirements of the ISO9001 quality control system to provide customers with timely, convenient, fast and complete after-sales service.
The company has set up a customer service center under the marketing department to respond to market demands more quickly and has established a complete service supervision and inspection mechanism to ensure the quality of after-sales service.
After-sales service process
Anran promises to meet customer service requirements in various markets. For cities with offices, it will respond within 1 hour and arrive at the scene within 3 hours.
For cities without offices, it will respond within 6 hour and arrive at the scene within 24 hours.
Anran provides free maintenance services for products within the warranty period and only charges the cost of components for repairs beyond the warranty period.
During the warranty period, if the product has an unrepairable failure, our company will return it unconditionally.